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I cannot promise perfection. I am human. Sometimes, details may not turn out the way they are pictured in the client's mind. I have done thousands of quilts, and very rarely have anyone who is disappointed with my service. But, by sending your quilt to me, you are trusting my best judgment and that I will do the very best I can. If your quilt turns out anything but perfect, I will try my hardest to make it right; but cannot be held responsible for misunderstandings of what clients have in mind and what was communicated. Also, in the thousands of quilts I've done, I've seen a few times where there has been a mistake (i.e.: a needle snags and catches the fabric, making a minor tear...or the quilt isn't square/the borders don't lay flat and I am forced to deal with the minor ruffle at the bottom of the quilt as I finish it). When clients send quilts to me, they must acknowledge that this is the case. Things don't always turn out perfect, and things may not turn out the way you had intended. I will do my best to communicate with you in order to exceed your expectations and deliver an amazing and stunning quilt that you love. *Photo quality is especially important for memory quilts.